Awes of a pathetic service

BangaloreOnlineFlorists.com, evidently has a pathetic website! Lot of idiosyncrasies.

Problems:

1. The name says Bangalore Florists but the number published on their website is a phone which is answered by a Bengali who hadn't a clue of Bangalore's geography.
2. Their website(picture attached) says "Still taking delivery for 10th of July when the date is far passed it"
3. The website is ugly and the products are erratically priced.
4. Its been more than 24 hours since I placed an order and the order hasn't been placed as yet!


It is understood in this era of outsourcing, franchising and cost cutting, it does make sense to diversify and integrate businesses, but customers shouldn't be as misguided as this.

On calling the customer support, the response was they aren't responsible for such mishaps, since they can't keep changing it!